Make Unveils MakeOS and Waitlist for Enterprise AI Agents
Make has introduced MakeOS, a new platform designed to provide visibility, control, and governance for enterprise workplace agents.
Make Unveils MakeOS and Waitlist for Enterprise AI Agents
Make has introduced MakeOS, a new platform designed to provide visibility, control, and governance for enterprise workplace agents.
Introduction to Enterprise AI Agents and MakeOS
When an agent doing real work makes a mistake, the question is who can see what happened and who has to clean it up. Make, a Celonis company, is betting that the answer lies in a glass box. At its Waves 26 announcement in Prague, the company unveiled MakeOS, a platform designed to provide visibility and control over enterprise AI agents.
CEO Fabian Veit stated the company belief that in the agentic era, businesses need a glass box instead of a black box. Every solution, process, and action, whether taken by a person or an agent, should be visible, permissioned, and reversible according to the company leadership. For firms like Stellantis & You, this level of oversight is critical for daily operations.
Platform Pillars and Privacy Controls
The platform is built on four distinct pillars consisting of Discover, Build, Govern, and Observe. The Discover pillar utilizes Make Process Intelligence, powered by Celonis Process Intelligence technology recognized by Gartner as a category leader. This includes Task Mining capabilities to capture how teams work on desktops and browsers.
To address privacy concerns, Make states that the focus remains on work patterns rather than individuals. Usernames are hashed, filtering occurs directly on the employee device, and employees can see when Task Mining is active with the option to pause it.
Current Availability and Pricing
In terms of what is currently available, the Make Grid map and audit logs are live for users. These features allow users to see agents and automations on a single map, complemented by searchable execution logs. However, much of the platform remains in development.
Rivals have recently published per-seat pricing for their agent control stacks, but MakeOS arrives with no price tag at all. It is currently in closed beta where Waves 26 attendees can try it at the Playground while everyone else joins a waitlist.
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